How do I get started with a project?

Simply fill out this form and tell us a little about your business. We’ll reach out with next steps – typically a brief discovery call. From there, we’ll shape a proposal and walk you through the process.

Do you offer fixed packages or custom quotes?

Each project is unique, although most clients align with one of three projects types: brand identity, identity + extended collateral, or a complete brand transformation. You can find more detail on our services page.

What does a typical project include?

Most projects include developing a logo suite, color palette, typography, and brand guidelines (a typical “brand identity” project). Many clients expand this with extended collateral, while others dive into a complete brand transformation. You can find more detail on our services page.

Can you also design my website?

Yes – website design is available as an additional service and can be included in your proposal. It typically includes strategy and custom design – including responsive layouts, and content styling – and can extend to development with light SEO setup.

What kind of additional services do you offer?

We’re inherently flexible as every client is unique! Beyond the three typical project types, other services often include:

Will I be involved in the design process?

Absolutely! Your input is essential to creating a brand that truly reflects your business. We encourage collaboration throughout to ensure the direction and output is always perfectly aligned.

How do you handle revisions and feedback?

Revisions are part of the process. We include structured review rounds within each project to keep things focused and efficient, while allowing flexible space to refine the work together.

How do we stay organized throughout the project?

Once we begin, you’ll receive a detailed onboarding pack with everything you need. We use shared, secure online folders (such as Google Drive), online worksheets, and email to manage communication and feedback – all kept clear, simple, and easy to navigate.

How do you ensure consistency across platforms and touchpoints?

We develop practical brand guidelines that detail your identity system – including logo use, color palette, typography, and applications. These guidelines act as your internal compass, ensuring consistency across everything you create going forward.

Do you offer support after the project is complete?

Yes – we include a period of post-launch support to help you transition smoothly. If any questions or issues arise with your files or assets, we’re here to assist.

Can I work with you long-term?

Yes. Many of our clients choose to continue working with us beyond the brand launch. Ongoing brand guardianship and support can be arranged by proposal, whether you need campaign design, strategic content direction, or consistent creative oversight.