How do I get started with a project?

Start by filling out the form and telling us a little about your business. You’ll receive a personal reply with next steps, and the option to book a discovery call if you’d like to discuss your needs in more detail. From there, we’ll shape a proposal and walk you through the process with clarity and care.

Do you offer fixed packages or custom quotes?

Every project is scoped individually. While we share typical starting points on our Services page to help guide investment, all proposals are tailored based on your goals, priorities, and timeline.

What does a typical project include?

Most projects include brand strategy, logo and identity development, a refined visual system, and brand guidelines. Depending on your needs, we can also support with website design, messaging, brand voice, collateral, and campaign concepts.

Can you also design my website?

Yes—website design is available as an additional service and can be included in your proposal. It typically includes strategy, custom design and development, responsive layouts, content styling, and light SEO setup.

What kind of additional services do you offer?

We offer a flexible range of add-ons including:

Will I be involved in the design process?

Absolutely. Your input is essential to creating a brand that truly reflects your vision. We welcome collaboration at key milestones to ensure the direction and output feels aligned and intentional.

How do you handle revisions and feedback?

Revisions are part of the process. We include structured review rounds within each project to keep things focused and efficient, while allowing space to refine the work together.

How do we stay organised throughout the project?

Once we begin, you’ll receive a detailed onboarding email with everything you need. We use shared Google Drive folders, online worksheets, and email to manage communication and feedback—all kept clear, simple, and easy to navigate.

How do you ensure consistency across platforms and touchpoints?

We develop practical brand guidelines that detail your identity system—including logo use, colour palette, typography, and application. These guidelines act as your internal compass, ensuring consistency across everything you create going forward.

Do you offer support after the project is complete?

Yes—we include a short period of post-launch support to help you transition smoothly. If any questions or issues arise with your files or assets, we’re here to assist.

Can I work with you long-term?

Yes. Many of our clients choose to continue working with us beyond the brand launch. Ongoing brand guardianship and support can be arranged by proposal, whether you need campaign design, strategic content direction, or consistent creative oversight.